Services
Pre-Sale Service (Technical)
Just get in touch with us. We will give you extensive and in-detail help in planning your requirements for any kind of backup power systems and power-conditioning solutions that you may require. What’s more, with our experience, rest assured that you’ll not only get the most efficient, but also the most cost-effective solutions.
These are our pre-sales services –
- Selection of products / solution
- Product rating requirement
- Site planning requirement
- Cabling / Electrical requirement
- Statutory regulations (India-specific)
- Commercial clarifications
- Budgetary quotes
Installation & Commissioning
Being a full-scale power solutions provider, we have equipment spanning loads from 10 kgs. upto 4 tonnes.
If you are in India, we have a network that is geared to deliver your equipment on a door-delivery basis. We will even ensure off-loading at site and positioning the equipment. We can also undertake the installation. We also undertake commissioning & servicing throughout the nation.
Should your location be outside India, your product will be shipped to the nearest port / airport. All products shipped outside India will be with seaworthy packing.
All equipments will carry an operation / maintenance manual, which contains start-up procedures. Commissioning for equipments installed outside India can also be taken up.
Training
Various training modules / programs are available from the company for our customers on
- Commissioning
- Product maintenance
- Trouble shooting
- Frontline service
Post Commissioning Services
All Dubas products carry a warranty of ONE YEAR from the date of dispatch of the equipment. Warranty is against any manufacturing defects. Servicing is module based.
Dubas service centers are located in various cities throughout India to facilitate prompt services to all our customers. All service centers are equipped with requisite logistic support for emergency / routine services. Dubas provides extensive product training for customers outside India. Also, our service engineers can be made available locally to support large installations outside India